Emovart Docs
Integrations

Setting up Front Chat for live chat

Connect Front Chat to your Emovart site and answer visitor questions from your Front inbox.

Last updated on July 9, 2026

Front pairs a shared team inbox with a live chat widget called Front Chat. Once the integration is on, the widget loads on every page of your help center, and clicking Contact opens the chat window.

Locating the Chat Id

First, make sure a chat channel exists in Front: go to Settings → Channels and add (or open) a Front Chat channel. Each channel routes its conversations into an inbox of your choice.

Front chat channel settings
Front chat channel settings

Open the channel's installation instructions. The embed snippet contains a line like chatId: "2f6c1e9ab4d87c0f3a5e" — that value is your Chat ID. Copy just the code between the quotes.

Chat ID in the snippet
Chat ID in the snippet

Then, in Emovart, open Settings → Help Centers → Integrations, choose Front Chat as the contact provider, paste the Chat ID, and save. Refresh your help center and the launcher appears in the corner — every conversation lands in the inbox tied to your chat channel.

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Paste only the Chat ID, not the whole snippet. If the launcher doesn't appear, verify that the chat channel is enabled in Front and that your Front plan includes Front Chat.
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