Emovart Docs
Integrations

Setting up Slack notifications

Get a Slack message the moment someone submits your contact form or leaves feedback on an article.

Last updated on July 9, 2026

Slack notifications keep your team in the loop without anyone babysitting an inbox. Emovart posts to a channel of your choice through a standard Slack incoming webhook — the full setup below takes about five minutes.

Slack notification example
Slack notification example

1. Create an app in Slack

Incoming webhooks live inside a Slack app, so you'll create a tiny one first. Go to api.slack.com/apps, click Create New App → From scratch, and pick the workspace that should receive the notifications.

Feel free to copy these values into the app's Display Information:

App name:

Emovart Notifications

Short description:

Posts Emovart help center events into Slack.

Long description:

Emovart Notifications sends a message to your chosen Slack channel whenever a visitor submits the contact form or leaves feedback on an article in your help center.

Background color:

#1D4A36

App icon — optional; any square PNG of at least 512×512 works, for example:

https://yourcompany.com/logo-512.png
Slack app display information
Slack app display information

2. Create a webhook in Slack

In your new app's sidebar, open Incoming Webhooks and flip the toggle to On.

Enabling incoming webhooks
Enabling incoming webhooks

Then click Add New Webhook to Workspace, choose the channel that should receive notifications (a dedicated #help-center channel works nicely), and confirm. Slack generates a webhook URL beginning with https://hooks.slack.com/services/… — copy it.

Copying the webhook URL
Copying the webhook URL

3. Connect your webhook to Emovart

Back in Emovart, open Settings → Help Centers → Integrations, scroll to Notification Alerts, paste the webhook URL into the Slack field, and save. To confirm everything is wired up, submit a quick test message through your own contact form and watch it arrive in the channel.

Webhook URL in Emovart
Webhook URL in Emovart

Currently supported events

  • Contact form submissions — the visitor's name, email, and message, posted the moment the form is sent.
  • Feedback comments — whenever a visitor reacts to an article and leaves a comment in the "Did this answer your question?" box.

More event types are on the roadmap — if there's one you need, tell us via the Contact button.

Was this article helpful?