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General Info
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General Info
Accounts, teams, billing and how Emovart keeps your data safe
About
What is Emovart?
A quick introduction to Emovart and how it turns the Notion pages you already write into a professional help center.
Why do I need a knowledge base?
The case for a self-serve knowledge base: happier customers, fewer repetitive tickets, and a support workload that stops growing with every new user.
How to add multiple knowledge bases under one Emovart account
Run several help centers — one per product, brand, or language — from a single Emovart login.
Team Management
How to add team members to your Emovart project
Invite teammates to your Emovart project and give each person exactly the level of access they need.
How can I change admin ownership of my project?
Hand a Emovart project over to a new owner in three short steps — the site stays online the entire time.
Payment
How can I view my payment invoices?
Two easy places to find every Emovart receipt: your email inbox and the billing portal.
How do I add a VAT number?
Add your company's VAT ID in the billing portal so it prints on every invoice — with reverse-charge applied where it applies.
How does the free 7 day trial work?
Test-drive Emovart for a full week with every feature unlocked — no charge until you decide to stay.
Does Emovart work with Notion's free tier?
Yes — a paid Notion plan is not required to run your Emovart help center.
What payment methods do you accept?
The cards and wallets you can use to pay for your Emovart subscription.
How to update my current payment method?
Swap in a new card through the secure billing portal — it takes about a minute.
Why is my knowledge base paused?
What a paused site means, why it happens, and how to bring everything back online in a couple of minutes.
How to redeem a coupon code?
Got a Emovart promo code? Here's exactly where to enter it so the discount lands on your bill.
Data Safety
Is my data safe with Emovart?
How Emovart handles your content — and why your Notion workspace always remains the single source of truth.