Crisp is a popular live chat platform with a generous free plan. Once connected, the Crisp chatbox loads on every page of your help center, and clicking Contact opens the conversation window.
Locating the Website ID
Crisp identifies your chatbox with a Website ID. To find yours, sign in to the Crisp app, open Settings → Website Settings, select the website you want to connect, and click Setup instructions.
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Choose the HTML installation tab. Your Website ID is the long code assigned to
CRISP_WEBSITE_ID inside the snippet — copy only that value, without the quotes.Now head back to Emovart. Open Settings → Help Centers → Integrations, set the contact provider to Crisp, paste the Website ID, and save your changes.
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Give your help center a hard refresh after saving. If the chat bubble still doesn't appear, check that the ID was pasted without extra spaces and that the chatbox is enabled in your Crisp dashboard.