Freshchat is the live chat product from Freshworks. Once connected, the Freshchat widget loads on every page of your help center, and the Contact button opens the conversation window.
Locating the Token
Freshchat identifies your widget with a token — a UUID-style value baked into the widget's install code.
To find it, sign in to Freshchat and open Admin Settings → Web Widget.
Scroll to the widget's embed code. Inside the snippet you'll spot a line like token: "4f0e2a7b-…" — that value is what Emovart needs. Copy just the token, without the quotes or the surrounding script.
Then switch over to Emovart: open Settings → Help Centers → Integrations, choose Freshchat as the contact provider, paste the token, and save. Reload your site and the chat bubble shows up in the corner.
<script> snippet. If the widget still doesn't load, confirm in Freshchat that the web widget is active and that your plan includes it.