Even the best help center can't answer everything. Contact providers decide what happens when a visitor clicks the Contact button on your site — they are the escape hatch from self-serve reading to talking with a human.
Emovart offers three kinds of providers:
- Contact form — a built-in form; every submission is emailed to an address you choose. See Setting up the contact form.
- Custom link — point the button at any URL or
mailto:address, such as your booking page or ticket portal. See Setting up the custom link button. - Live chat — load a chat widget from Crisp, Papercups, Intercom, Freshchat, Messagebird, Hubspot, or Front Chat, so visitors can talk to your team in real time.
You configure all of this under Settings → Help Centers → Integrations. Each site uses one provider at a time, and you can switch whenever you like — the change goes live immediately.