Sub collections are the middle layer of your content tree: root page β collection β sub collection β articles. On your published site they act as group headers β sections on the collection's page in the Help Center layout, and grouped entries in the sidebar of the Documentation layout.
To add one:
- Open the collection page that should contain the new group.
- Create a sub page with
/pageand give it a clear name like "Billing" or "Troubleshooting". - Move or create your article pages inside it.
Sub collections are optional β small categories can skip them entirely and list articles directly. See π Creating a Single-Level Category.

π½ Video Instruction:

β
Like all structure changes, a new sub collection appears only after a sync. Click Resync in Settings β Help Centers to see it live immediately.
