How to disable article reactions

Quick solution

The reaction box has an off switch: open your site's settings in the console and toggle Article reactions off to hide it everywhere. If you'd rather keep reactions running but hide the box in specific places, a small custom CSS rule does the trick.

Hide the reaction box on every article:

.kn-article-feedback {
  display: none;
}

Keep the emoji but drop the follow-up comment field:

.kn-feedback-comment {
  display: none;
}

Hide it on a single article only:

.article-getting-started .kn-article-feedback {
  display: none;
}

Hide it for one whole collection:

.collection-billing .kn-article-feedback {
  display: none;
}

Or hide it just on small screens:

@media (max-width: 640px) {
  .kn-article-feedback {
    display: none;
  }
}

Step-by-step guide

1. Open Settings → Help Centers on emovart.studio and select your site.
2. Go to the Custom CSS section of your customization settings.
3. Paste the rule you need and save — it's live on the next page load.

What this does

Both approaches only hide the box — nothing is deleted. Reactions you've already collected stay visible in Insights → Feedback analytics, and flipping the toggle back on (or removing the CSS rule) brings the box straight back.