Sometimes an article isn't enough and people just want to reach a human. The Contact button sits in the top-right corner of your help center and opens whatever channel you choose — an email address, a contact form, or a chat tool like Crisp or Intercom.
Turning the button on
- Open Settings → Help Centers and select your site.
- In the Navigation section, enable Contact button.
- Choose what it does: enter a
mailto:address, paste the URL of your contact page, or link to your chat widget. - Save — the button appears immediately.
The button inherits your accent color, so it stays on-brand automatically. Prefer a cleaner header? Leave it off — visitors can still reach you through any footer links you've added.