Card expired, bank issued a replacement, or you're moving the subscription onto a company card? You can update your payment method yourself, any time.
Step 1 — Open the billing portal. Log in at emovart.studio, head to Settings → Billing, and click Manage billing. This opens your personal Stripe billing portal in a new tab.

Step 2 — Add the new card. In the portal, open Payment methods, click Add payment method, and enter the new card details. Set it as the default, then remove the old card if you no longer need it.

That's it — the new card is charged from your next renewal onward. If a recent payment failed, Stripe retries automatically with the updated card, and a paused knowledge base comes back online as soon as the charge succeeds. More on that in Why is my knowledge base paused?.